Privacy Policy

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Here’s a comprehensive Privacy Policy for Be U Natural that aligns with best practices of top data-driven companies in India, ensuring GDPR and Indian data protection compliance (including provisions under the Digital Personal Data Protection Act, 2023).

Privacy Policy

Effective Date: [Insert Date]

Be U Natural is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect your personal data when you visit our website [www.beunatural.in], use our mobile applications, visit our salons, or otherwise interact with us.

1. Data We Collect

We collect the following categories of personal information:

A. Personal Identifiers

Full Name, Phone Number, Email Address, Gender, Date of Birth, Address

Government-issued ID (if required for verification)

B. Booking and Usage Information

Appointment details

Service history

Salon location preferences

Payment and billing information (secured via payment gateway)

Device and usage data (IP address, browser type, etc.)

C. Marketing and Communication Preferences

WhatsApp/Email/SMS opt-ins

Feedback, reviews, survey responses

2. How We Use Your Data

Schedule and manage appointments

Provide and improve our services

Send booking confirmations, reminders, offers, and updates

Customize user experience

Process payments securely

Comply with legal obligations

Prevent fraud or misuse

3. Data Sharing & Disclosure

We do not sell your personal data. We may share it only with:

Trusted third-party service providers (e.g. CRM platforms, payment gateways, analytics tools)

Franchise partners only for service fulfilment and customer support

Regulatory authorities, if required by law

Logistics and delivery partners, if any products are shipped

All third parties are bound by confidentiality and data protection agreements.

4. Your Rights

You have the right to:

Access the data we hold about you

Request correction or deletion

Withdraw consent at any time

Opt out of marketing communications

File a complaint with the Data Protection Board of India under DPDP Act, 2023

To exercise these rights, please email: privacy@beunatural.in

5. Data Security

We implement bank-grade encryption, secure data storage, and strict access control. Our team is trained in data protection protocols, and we regularly review our systems to prevent unauthorized access, alteration, or loss.

6. Cookies & Tracking

We use cookies and similar technologies for:

Enhancing website performance

Understanding usage patterns

Targeted advertising (only with consent)

You can manage cookie preferences via your browser settings.

7. Children’s Privacy

Our services are intended for individuals above 18 years. We do not knowingly collect data from minors. If we become aware of such data, we delete it promptly.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by applicable law.

9. Cross-Border Data Transfers

In rare cases, your data may be processed outside India. We ensure that such transfers meet global standards and are governed by contracts ensuring adequate protection.

10. Policy Updates

We may update this Privacy Policy periodically. All changes will be notified via email, website banner, or other means. Continued use of our services after changes indicates your acceptance.

11. Contact Us

For privacy-related queries or grievances, contact:

Data Protection Officer (DPO)

Be U Natural

Email: privacy@beunatural.in

Phone: 8882861848

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